Frequently Asked Questions

We understand that selling a property can be stressful, especially when time or circumstances are against you. These answers should help clarify how we work and what you can expect, but if you’re unsure, just ask.

What areas do you cover?

We proudly serve South London, including Mitcham, Croydon, Streatham and nearby areas.

Are your offers really no-obligation?

Yes, our service is completely free, with no obligation. You simply receive a cash offer, and you're under no pressure to proceed if it doesn't meet your needs.


How fast will I get a cash offer?

Once you submit your details, our local experts typically provide a cash offer, subject to internal inspection, within 24 hours.

How quickly can you exchange?

Once everything is confirmed, we typically exchange contracts within five working days.

What type of properties do you buy?

We buy houses and flats of all types Whether you're dealing with probate, financial difficulties, or any other reason for a quick sale, we can help.

How do you calculate the offer?

We base our offers on market value and recent local sales. We know what properties are worth, so we generally don’t need a survey, but the final offer may depend on the condition once inspected.


Will the offer ever change?

Only if, after internal inspection, the property is in significantly worse condition than expected. Just like selling a car, value depends on its state. But we're fair and transparent, and we always explain why anything changes.

Are there any fees?

Absolutely not. We pride ourselves on offering a fast, hassle-free service with no additional fees. What you see is what you get.

Do you rely on external funding for your offers?

We're fully self-funded and independent, which means we can release funds quickly and flexibly, completing transactions on your preferred timeline without any external delays.

Can I choose when to complete?

Yes, we work to a timescale that suits you, whether that’s days or weeks. Once the offer is agreed, we’ll coordinate the rest so you don’t have to worry.

Do you work with estate agents?

Yes, many of our introductions come from estate agents. With or without an agent, we're able to offer a reliable route for those who need to sell quickly and with certainty.


What if I change my mind?

You can walk away at any stage before exchange. We don’t charge fees, and there’s no obligation. We understand that circumstances change, and we won’t pressure you to continue.

YOUR TRUSTED, LOCAL PROPERTY BUYERS

At Help You Move, we're proudly local, serving Mitcham, Croydon and the wider South London area. With deep roots in the community, we understand the local property market. Let us help you achieve a fast, hassle-free sale. Get in touch today.

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